7 hard skills or competencies (industry competencies) for Business Application Delivery Manager
Skill definition-Applying computer science and engineering principles, methods, and practices to design, develop, deploy, and maintain reliable software systems.
Level 1 Behaviors
(General Familiarity)
Describes the application of engineering principles and methods in software architecture design.
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Level 2 Behaviors
(Light Experience)
Gathers and compiles user requirements to support software design and development processes.
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Level 3 Behaviors
(Moderate Experience)
Performs system analyses to assess the functionality and interoperability of software products.
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Level 4 Behaviors
(Extensive Experience)
Establishes performance metrics to track the effectiveness of software engineering processes and procedures.
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Level 5 Behaviors
(Mastery)
Designs and executes innovative strategies to streamline software engineering processes.
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Skill definition-Creating and deploying application software and providing necessary maintenance and upgrades to ensure competitiveness.
Level 1 Behaviors
(General Familiarity)
Describes the tasks involved at each stage of the software development life cycle.
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Level 2 Behaviors
(Light Experience)
Gathers and compiles reports regarding the progress of application development for management.
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Level 3 Behaviors
(Moderate Experience)
Facilitates feasibility studies to identify required updates and improvements in application software.
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Level 4 Behaviors
(Extensive Experience)
Evaluates and tracks the performance of upgraded or newly installed application software.
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Level 5 Behaviors
(Mastery)
Forecasts future application requirements and process improvements to maintain software competitiveness.
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2 general skills or competencies (Job family competencies) for Business Application Delivery Manager
Skill definition-Managing software development projects by using a set of Agile methodologies, disciplines, practices, and techniques.
Level 1 Behaviors
(General Familiarity)
Describes the concepts, features, components, and principles of Agile methodologies.
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Level 2 Behaviors
(Light Experience)
Gathers customer feedback on the iteration to define new requirements for the next sprint.
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Level 3 Behaviors
(Moderate Experience)
Uses agile development frameworks in managing and delivering critical projects.
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Level 4 Behaviors
(Extensive Experience)
Monitors the product development cycle in compliance with Agile methodology principles.
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Level 5 Behaviors
(Mastery)
Creates a system to assess the effectiveness of the Agile delivery model in our organization.
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Skill definition-Insight into the application of this set of best practices for delivering and managing efficient IT support services.
Level 1 Behaviors
(General Familiarity)
Names Information Technology Infrastructure Library concepts for business applications.
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Level 2 Behaviors
(Light Experience)
Supports the execution of IT services to align with methodologies and processes.
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Level 3 Behaviors
(Moderate Experience)
Utilizes ITIL processes to solve complex cross-platform infrastructure.
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Level 4 Behaviors
(Extensive Experience)
Serves as the point of escalation for various aspects of the ITIL process within our business.
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Level 5 Behaviors
(Mastery)
Leads the monitoring of key ITIL processes to optimize and automate IT success.
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14 soft skills or competencies (core competencies) for Business Application Delivery Manager
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Lists the elements and the steps on how to conduct budgeting.
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Level 2 Behaviors
(Light Experience)
Tracks and reports financial inefficiencies to ensure smooth functioning of our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Works with senior management in creating appropriate budget amounts.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative budgeting strategies for resolving budgeting issues in our workplace.
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Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
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Skill definition-Planning, scheduling, coordinating and allocating people, money, and technology to achieve the greatest organizational value.
Level 1 Behaviors
(General Familiarity)
Explains the purposes and importance of resource management.
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Level 2 Behaviors
(Light Experience)
Calculates and updates inventory and other resource requirement data.
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Level 3 Behaviors
(Moderate Experience)
Diagnoses and proposes solutions to management for any resource gaps.
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Level 4 Behaviors
(Extensive Experience)
Drives effective resource and capacity management across different teams to support project slotting and allocation of assignments.
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Level 5 Behaviors
(Mastery)
Creates and ensures up-to-date systems are in place to ensure efficient resource management.
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Summary of Business Application Delivery Manager skills and competencies
There are 7 hard skills for Business Application Delivery Manager, Software Engineering, Application Development, Mobile Application QA, etc.
2 general skills for Business Application Delivery Manager, Agile Development, Information Technology Infrastructure Library (ITIL).
14 soft skills for Business Application Delivery Manager, Budgeting, Resource Management, Planning and Organizing, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Business Application Delivery Manager, he or she needs to be skilled in Budgeting, be skilled in Resource Management, and be skilled in Planning and Organizing.